10 Stretches to Relieve Back Pain From Lashing

Back pain is a normal occurrence for all lash artists because the duration of an eyelash application can last for an hour up to more than 3 hours. Sitting in a chair for the entire duration, however comfy it is, can cause back pain. It is very important to do some stretching before and after each scheduled appointment to prevent any chronic and serious back problems.

The best and most effective way to prevent and relieve back pains due to prolonged sitting is by exercising, maintaining a healthy body and weight, posture and lastly stretching. Here are 10 lower back stretches you can do without needing any equipment or tools to relieve your back pain:

Cat Pose

Cat pose is an effective but gentle way to stretch your back. It extends your lower back into flexion and activates the vertebrae of your upper spine. This is the first half of the cat and cow pose. 

Steps:

1. Get on all fours or sit in a chair. Make sure your hands and knees are comfortably flat on the ground. Make sure your hands are straight and directly under your shoulders.
2. Push your back up while exhaling. Make an upward arch just like when a cat is spooked.
3. Continue in this position until you feel the stretch in your shoulder blades and upper back.
4. Hold this position for 5 seconds. 
5. As you exhale, return to your starting position (in your hands and knees). Flat back in a neutral position.
6. Repeat the whole process 9 times.

Chair Lower Back Stretch

Chair lower back stretch greatly helps realign and lengthen your spine. It also helps improve your body posture reducing the slouching and hunching of your shoulders.

Steps:

1. Sit down in a stable chair. Don’t use chairs with wheels.
2. Feet should be flat on the floor for proper support and balance.
3. Inhale deeply while letting your torso and legs fall freely from your waist and hips. Don’t put too much pressure on your neck.
4. Reach as far as you can and feel your back stretching and lengthening.
5. Hold the position and breathe deeply for a few seconds. 
6. When you are ready, go back to the sitting position. Don’t stand up instantly. Let yourself adjust before standing up.

Cow Pose

Cow pose compliments the cat pose. In this pose you must lift your pelvis up and your navel down. You can combine the cat and cow pose to enjoy the best results.

Steps:

1. Get on all fours. Make sure your hands and knees are comfortably flat on the ground. Make sure your hands are straight and directly under your shoulders.
2. Push your back down while inhaling creating a downward arch like a slope-backed cow. Stretch your back further by lifting your pelvis up and dropping your navel to the ground.
3. Hold this position for 5 seconds.
4. As you exhale, slowly return to your starting position.
5. Repeat the whole process 9 times.
6. You can alternate and move from Cow to Cat pose (and vice versa) to get the best results. 

Down Dog

Down dog is a forward bend stretch that will not only relieve your back pain but also strengthen and align your back muscles. This is very helpful for lash lovers who sit down for long periods of time. Doing down dog stretches regularly can help improve your body posture.

Steps:

1. Start on all fours (on your hands and knees). Your palms should be wide apart, stack the shoulders over the wrists. 
2. Raise your knees off the mat and lift your hips high. Make sure your toes are pointing forward. Imagine you are an upside down V. At first, it will be hard for you to keep your knees straight but as your flexibility improves, your knees will straighten. For now, allow a slight bend in the knees. 
3. Hold this position for 5 to 10 breaths.
4. Get back to the starting position.
5. Repeat when desired. You can do it 2 to 3 times a day to relieve your back pain.

Forward Bend

A forward bend is a stretch done while standing. It helps relieve pain and tension in your hamstring, glutes, and spine while stretching your hips and legs. When you are doing the forward bend, you can feel your entire back opening up and lengthening.

Steps:

1. Stand up. Make sure your heels are slightly apart to support your weight and help your balance while doing this stretch.
2. Put your hands on your hips then slowly bend forward (at the hips) one vertebrate at a time.
3. Put your hands towards the floor or a block. No need to worry if you can’t reach the ground. Go as far as you can.
4. Slightly bend your knees, soften your hip joints, and let your spine lengthen.
5. Let your head fall to the floor and tuck your chin in your chest.
6. Hold the position for up to 1 minute.

Knee Fold Forward Stretch

Knee fold forward stretch is just like the forward bend, except sitting down and your knees are bent. You should feel your back lengthen and open up.

Steps:

1. Sit down on the floor with both legs bent to the side. The other leg is bent like a butterfly stretch and the other one is bent backward like you are W sitting. Both knees should be bent at a 90° angle.
2. Make sure your hips are square off to your left leg. Then bend forward and try to make your head touch your knees. Don’t worry if your head can’t touch your knees.
3. Hold this position for 30 seconds.
4. Then sit up and square off the right leg then bend forward at the hips. 
5. Hold this position for 30 seconds.
6. Switch the legs and do the same steps.

Standing Trunk Extension Stretch

This is the easiest one to do. Standing trunk extension stretch helps relieve all the soreness and pain you feel in the back while increasing its range of motion.

Steps:

• Stand up straight. Make sure your feet are shoulder width apart.
• Place your hands on your hips.
• Lean backward making an arch until you feel your back stretch.
• Hold the position for 5 to 10 seconds.
• Repeat for 2 to 5 times.

Seated Lower Back Rotational Stretch

This stretch is good for relieving any pain or stiffness in your lower back. Use a chair that allows you to put your feet flat on the ground. 

Steps:

• Sit in a chair with your feet flat on the ground, shoulder length apart. 
• Place your right hand onto your left knee 
• Twist your core to the left until you feel the stretch in your lower back 
• Hold for 10 seconds. Keep your posture straight 
• Slowly move back to the starting position
• Alternate sides 

Seated Side Stretch

Don’t forget to stretch the muscles along the side of your torso as well. Stretching these muscles can help relieve tension in your lower back and shoulders. 

Steps: 

• Sit upright on the ground with your legs extended to either side (like the letter ‘V’)
• Bend your left leg at the knee. Place the sole of your left foot alongside your right leg. If you are not able to do that, go as far as you comfortably can
• Straighten your left arm and reach over your head to the right 
• Reach towards your right foot as far as you can. You should feel the stretch along the sides of your torso. 
• Hold for 10 seconds
• Slowly move back into the starting position 
• Alternate sides

Seated Forward Fold Stretch

Seated forward fold stretch helps release the tension in your spine, stretch the lower back, and hamstring muscles. It also helps energize and wake up your brain and central nervous system. This is a great stretch to do before applying eyelash extensions.

Steps:

• Sit upright.
• Raise your arms above your head as you inhale.
• Fold your body forward from your waist as you exhale. 
• Inhale deeply. 
• When you exhale, let your torso ease further into your thighs.
• Make sure to not put any pressure on your neck so it won’t strain. 
• Spread your legs apart and let your neck drop while your shoulders are in between your knees. As much as possible, make sure not to spread your legs too far apart.
• Relax your shoulders.
• Hold this position for 10 seconds.
• Repeat for 2 to 3 times.

There are many stretches you can do to relieve tension in your back in between lashing sessions. Some of these stretches you can do during the lash treatment to quickly release stress on your lower back. Don’t forget to pay attention to how your body is feeling and stretch those muscles especially when you have back-to-back lash appointments!

 

 

Our Best Products

Untamed Artistry Retention Black Adhesive

Supreme Adhesive

Untamed Artistry Time's Up Adhesive

Untamed Artistry Invinsible Ink Clear Adhesive

Holds Up

Borboleta Lash Foaming Cleanser

Untamed Artistry Undo Remover

Elite Adhesive

Ruthie Belle Super Bonder

Max2originale Single Length

Supreme Primer

Eyelash Extension Kit for Beginners

Beauty Wave Eyelash Lamination Kit

Fall In Volume Lash Lift Kit

Eyelash Adhesives

Mystery Grab Bag

4 Best Makeup Removers for Eyelash Extensions

How to Clean Mascara Off Eyelash Extensions

Check out our bestsellers

Best sellers

Cartel Lash

https://cartellash.ca/

(604) 437-0011

104-3787 Canada Way, Burnaby, BC V5G 1G5, Canada

source https://cartellash.ca/blogs/news/10-stretches-to-relieve-back-pain-from-lashing

How to Navigate through Global Shortages as a Lash Tech

The global shortage we are all experiencing right now is very problematic most especially for lash techs and lash lovers. Because we all have certain lash products, tools, and accessories we use. Some of them even come from other countries like South Korea which are experiencing reduced production. 

But with the shortage, it is a bit harder to order from other countries. But don’t worry, I collected 4 tips to help you maneuver around these global shortages that all of us are experiencing right now.

Why are shortages happening 

Because of Covid-19, there is a global shortage for almost everything. Such as the lash supplies and tools you use in your lash extension applications. Why? Because many factories and manufacturers of many lash supplies are located in places like South Korea, Taiwan, Germany, and other countries which were hit hard by Covid-19. These factories are shut down and/or reduce their production because their employees are getting sick and to keep up with the World Health Organization’s requirements.

As a result, many shipping companies cut their schedules to anticipate the decrease in the production of these factories. This proved to be a mistake that affected the lash industry and spa services greatly. The demands for these products and lash supplies didn’t decrease. But the supply is low. The result, a shortage.

In addition, with the floods and Highway 1 closures in BC, the supply chain has been further disrupted.

Prioritize orders

As a lash tech, you need to learn how to prioritize the products you need or are about to finish. It is good practice to re-order products when you are halfway through them, especially if they are essential in doing lashes, such as lash adhesive. 

Timing is key. When you are ordering from other countries, they will estimate how long it will take for your order to arrive, but keep in mind that delivery estimates are not guaranteed. Consider ordering locally, from places like Cartel Lash, located in British Columbia. Ordering from local businesses ensures that delivery times aren’t as long because of the proximity to you, also many businesses offer curbside pickup. 

As a business owner, learning how to prioritize is also a great business strategy especially in these trying times.

Stay on top of inventory

Always be on top of your inventory. Track all the products, tools, and accessories. List down all the products you always use and are important for you to provide the best services. For example, lash adhesives, cleansers, sealants, primers, eyeliners, eyelash extension removers, tweezers, etc. 

Make sure you are not running out of these products and supplies or your operation will be affected. List down all the products you order from other countries versus the ones you can order in your location. For all the products made from other countries, you might need to order them ahead so they will arrive on time. Take into consideration the shipping time and how long it takes to arrive at your doorstep.

Keep track of expiry dates

All lash supplies have specific expiration dates and shelf life. This will depend on the product and manufacturers. For example, lash adhesives. Lash glues contain cyanoacrylate, which is the bonding agent found in all adhesives, this ingredient breaks down over time. The longer they are in storage, in a not-so-ideal environment, the cyanoacrylate will break down faster than anticipated. Meaning, your lash adhesive will lose its efficiency and will not perform well.

My advice, before you put your lash supplies in storage take note of when they arrived and their expiration dates. Arrange them per expiration date, where the products that will expire sooner are at the front. This way, you can easily monitor and keep track of all the expiration dates of the products in your storage and also know which ones are running out.

Set realistic expectations for clients

When your clients order a product from you, it is best to set realistic expectations. For example, if a client is looking for a specific brand of lash cleanser for sensitive skin and you are almost out. You have to let your client know that you are almost out of this product and you will need to order more. Don’t tell them it will arrive the next week if you are not sure it will arrive then. Be realistic. It will be more of a hassle for you and your client if the product they ordered experiences shipping delays. 

A good rule of thumb is to add a week or 10 days to the estimated delivery date. This way, even if the products arrive a few days later, your client will not be upset. And if they arrive earlier, your client will be pleased.

The global shortages are felt all over the world and in all industries. All we can do is adapt, work through it and move forward. The businesses that make adjustments and are realistic with their limits, will not perish and can still prosper even in these trying times.

Our Best Products

Untamed Artistry Retention Black Adhesive

Supreme Adhesive

Untamed Artistry Time's Up Adhesive

Untamed Artistry Invinsible Ink Clear Adhesive

Holds Up

Borboleta Lash Foaming Cleanser

Untamed Artistry Undo Remover

Elite Adhesive

Ruthie Belle Super Bonder

Max2originale Single Length

Supreme Primer

Eyelash Extension Kit for Beginners

Beauty Wave Eyelash Lamination Kit

Fall In Volume Lash Lift Kit

Eyelash Adhesives

Mystery Grab Bag

4 Best Makeup Removers for Eyelash Extensions

How to Clean Mascara Off Eyelash Extensions



Check out our bestsellers


Best sellers

Cartel Lash

https://cartellash.ca/

(604) 437-0011

104-3787 Canada Way, Burnaby, BC V5G 1G5, Canada

 

source https://cartellash.ca/blogs/news/how-to-navigate-through-global-shortages-as-a-lash-tech

How to Create Natural Looking Lash Extensions for Clients

Not all clients want the same look. Yes, it’s true!  And not all clients want the dramatic look, some like the classic and natural-looking eyelashes. 

Everyone has their own preferences, especially on how they look. We have to accept and respect their choices. But it is our responsibility to give them the right look that our clients want to have. Let’s find out how to create natural-looking eyelash extensions.

Classic vs. volume lash extensions

Classic lash extensions

Simple, beautiful, and natural-looking best describe classic lash extensions. They are applied on a 1:1 ratio. One extension is applied for every piece of a natural lash. This provides a more natural look that doesn’t scream your client has lash extensions. This type of lash extension is ideal for clients with lots of lashes already but who want to add more length.

The application of natural lash extensions usually takes around 1.5 to 2 hours. There are a wide variety of materials, curls, styles, and thicknesses to choose from to provide the results your client is looking for.

Volume and mega volume eyelash extensions

Volume eyelash extensions vary from natural to a more dramatic and full look. Compared to the classic’s 1:1 ratio, with volume lashes, multiple extensions are applied to a single natural lash. If two extensions are applied to a single natural lash, it is called 2D, and if three extensions are applied, it is called 3D, and so on. Typically each volume fan will have 2 to 5 extensions. This method is called Russian volume.

The difference between volume lashes and mega volume lashes is the number of extensions used to create each fan. Mega volume fans use between 6 to 16 extensions.

The lash extensions used for volume lashes are thinner compared to classic. They are usually 0.03, 0.05, and 0.07 diameter which is lighter and thinner making it possible to attach multiple extensions to a single natural lash. The whole process for volume lash extension application lasts for 2 - 3 hours. This will depend on if you, the lash technician, made pre-made fans prior to the appointment. 

Remember, do not cluster a LOT of lash extensions in a single natural lash. It is called a cluster and it is not good for your client’s natural lashes. And it may cause damage to your clients lashes.

How do they compare

Classic lashes only require little prep time making them more affordable and the usual go-to for new clients. They are easier and quicker to do. While volume lashes need a higher level of skill and take longer to do. However, you can minimize the application time for volume lashes by prepping the fans beforehand.

If your client is looking for a more natural look, go for classic extensions. But if they want a lighter, fluffier, and fuller look, go for the volume lash extensions. You must be wondering how volume lash extensions are lighter and fluffier, right? The answer is the lash adhesive. Less lash glue is used for volume extensions compared to classic extensions. The result is fluffier and lighter lashes.

Creating a natural lash extension look

This is the most basic look that many lash lovers go for. However, there are a few key elements you should know and understand in order to properly achieve that natural look your client wants. Let us start!

Length

Technically, the length of the lash extensions you will be using depends on the length of your client’s natural lashes. But be extra careful of using longer lash extensions because if you go too long, the lash adhesive’s retention will decrease or cause it to break leading to premature shedding.

If your client wants longer lashes, go for finer ones. It will balance the weight of the extensions and it will not be too heavy. 

In addition, ask your client if they wear eyeglasses. You have to consider the length of the extensions you will be applying. They shouldn't brush their glasses and it is recommended to not use lash extensions longer than 12mm. However, this can vary. Do not hesitate to ask your client what they prefer.

Curl

The letters used to identify each curl type looks just like the letters. 

• J curl: It has the least amount of curl from all the curl types. The curl is hardly noticeable, only at the front. It looks like the letter J.

• B curl: It is the go-to curl type. This curl type has a lesser curl and it looks more natural. The curl is a little bit more noticeable compared to the J curl.

• C curl: This is the most common curl used by lots of lash artists. It matches most people’s natural lash curl.

• D curl: It is the most dramatic and visible curl type. This type has the most lift and is more obvious compared to the other types. It is also the most popular and used curl type.
• L curl:  This has the most curl but they are ideal for clients with hooded eyelids.

However, it is necessary for you to be careful in choosing the curl type you are going to use. Make sure the one you choose will look great for the eye shape and eyelids of your client. Check your curl type chart to make sure you are using the right one.

Diameter

There are various diameters or thicknesses to choose from. Each diameter is made for different purposes. But, just to be safe, it is best to use a natural diameter. Meaning, match the thickness of the lash extensions with your client’s natural lashes. This is the safest and most efficient technique you can use.

While natural lashes are usually at most, 0.15mm. So, don’t go thicker than that because they will be heavier than your client’s natural lashes. It can tug and cause damage to your client’s natural lashes.

Remember, the number of lash extensions you will be using will also depend on the thickness and length you are going to use. It will depend on your client’s natural lashes. 

Color

One of the best ways to make sure the lash extensions look natural is if the color is close or the same as the natural lashes of your clients. Black lash extensions are the most commonly used but brown lash extensions are a great way to add a nice dazzling look. Plus, they look lovely when the sun shines on them. 

Type

There are 2 main types of lash extensions: classic and volume. They are usually identified by thickness. Classic extensions are thicker compared to volume lashes that are finer and spread out like a fan. However, it is still worthwhile to look at hybrid lashes.

Hybrid is a mixed set of classic and volume lashes. Usually, it is a 50% classic and 50% volume, some even use 70% classic and 30% volume. It mostly depends on what your client wants. This is the ideal type if your client wants more volume but not too full.

Practice and experience will help make the decision-making easier for you. Don’t worry if you are encountering some problems. That is normal. All you need to do is be patient and practice, practice, practice!

 

Our Best Products

Untamed Artistry Retention Black Adhesive

Supreme Adhesive

Untamed Artistry Time's Up Adhesive

Untamed Artistry Invinsible Ink Clear Adhesive

Holds Up

Borboleta Lash Foaming Cleanser

Untamed Artistry Undo Remover

Elite Adhesive

Ruthie Belle Super Bonder

Max2originale Single Length

Supreme Primer

Eyelash Extension Kit for Beginners

Beauty Wave Eyelash Lamination Kit

Fall In Volume Lash Lift Kit

Eyelash Adhesives

Mystery Grab Bag

4 Best Makeup Removers for Eyelash Extensions

 How to Clean Mascara Off Eyelash Extensions

Check out our bestsellers

Best sellers

Cartel Lash

https://cartellash.ca/

(604) 437-0011

104-3787 Canada Way, Burnaby, BC V5G 1G5, Canada

source https://cartellash.ca/blogs/news/how-to-create-natural-looking-lash-extensions-for-clients

The Eyelash Extension Process: A Step-by-step Guide

Have you ever had a new client ask what the eyelash extension process is like? But didn't know how to break down the information in an easily understandable way? Well, we're here to help you communicate all the relevant information to your new clients to help them feel more at ease for their first lash appointment with you. And keep them coming back!

What are eyelash extensions

Lash extensions are semi-permanent fibers, faux, synthetic, mink, or silk fibers glued by hand, one by one by a professional lash artist using a specially formulated lash glue. They are normally applied onto the lash line and not onto bottom lashes.

What are the types of eyelash extensions

Lash businesses carry various eyelash extensions. From curl types to color, length, and type of material used, there are a lot of choices to create a specific look. The types of eyelash extensions are:

• Classic lash extensions
• Hybrid lash extensions
• Volume lash extensions
• Mega volume lash extensions

What material are eyelash extensions made from

Mink Lash Extensions

This is one of the most common animal fur materials. They usually come from the tail fur of Chinese minks and Siberian minks. The most premium one is from Siberian minks. 

If you are new to eyelash extensions, having mink lashes might be the one for you. It gives a natural look. The best thing about mink extensions is they are lightweight and fluffy.

The drawback of this type of extension is they are made from animal fur. If you have allergies or sensitivity to animal fur or any ethical concerns regarding how these extensions are handled, mink eyelash extensions are not for you. They are also on the expensive side.

Sable Lash Extensions

For finer and fluffier lashes, sable lash extensions, like LBLA Royal Sable Lash, are a great option. It is the lightest possible material for lash extensions available. 

Just like mink extensions, if you have allergies to animal fur or any ethical concerns, sable lash extensions are not for you.

Fox Lash Extensions

This type is very soft and has a reddish tone which makes it very on-trend right now. They are lightweight and give a natural look. 

Some drawbacks are they need a lot of upkeep. These extensions must be permed to give them a curl. If you don’t like to iron your lashes or have allergies to animal fur or any ethical concerns, this is not for you. In addition, they are not always available in lash salons.

Faux Mink Lash Extensions

A great alternative to the expensive mink extensions. Faux mink lash extensions are 100% human-made. If you want that natural and fluffy look you get from mink extensions but allergic to animal fur, faux mink extensions are the way to go! 

Silk Lash Extensions

This type is great for parties if you are going for a special occasion look. Silk lash extensions, like Max2Originale Silk Single Length, are on the heavier side and generally not very comfortable for everyday wear. 

Synthetic Lash Extensions

This is the heaviest and the least natural-looking of them all. They are a sheen that doesn’t look natural at all. Some people find them too heavy for their eyelids.

There are a lot of types of lash extensions, these are just some of the most common ones. 

What is the application process 

First and foremost, an appointment needs to be booked. Let your client know to show up to their appointment with no make up on or around their eyes. 

1. Choosing type and length of lash extension

There are a lot of choices when it comes to lash extensions. This is the process where you can discuss the options with your client. You can recommend options depending on the following:

• Eye shape
• Size of eyes
• Eyelids
• Orientation of eyes
• Eye color
• Natural lashes
• Preference
• Allergies or sensitivities

Eyelash extensions can be applied individually or in a cluster. Clients can choose from a full set or a partial set. A full set is when extensions are applied to natural lashes, individually. While a partial set is where extensions are attached to eyelashes from the middle to the outside of the lash line. The key here is customization. Clients have many choices and all you have to do is help them decide which one suits their taste and needs.

2. Prep the eye area 

Lash extension prep is very important. It includes sanitizing your hands. Clients will be asked to wear a lash headband so hair will not be blown to their eyes.

Ask your client to their eyes and make sure not to open them throughout the entire procedure. You will sanitize the eye area using lint-free cotton rounds then put under eye gel pads making sure they don’t get into their eyes. Then, with medical-grade foam tape, you will tape your bottom lashes to ensure they won’t intervene with the procedure.

Put an eyelash primer on a micro swab and dap it gently on their lash line. Around this time, make sure to shake your lash adhesive and put a pea-sized portion on a jade stone. Every 20-35 minutes (depending on the adhesive you're using), put a fresh dot on it. The reason behind this is to cure your lash glue. This will lessen the fumes coming out from the glue which can cause eye irritation.

The last step on our eyelash prep is sanitizing the eyelash tool including the most important one, the tweezers.

3. Application of each extension

This is where all the action happens. Don’t worry, clients can relax by chatting with you, listening to music, or taking a nap. All they need to do is lay down, keep their eyes closed, and relax. 

Using lash tweezers, separate all their natural lashes individually. Then apply one lash fan to every one natural lash. Lash mapping will also be helpful in this stage. This will make attaching extensions easier and even. 

Next, put every lash one by one by hand using a tweezer. Then dip one end on the lash adhesive and apply it to their natural lashes. Throughout the application, clients will feel a mascara wand. This is normal. Explain to your client you will need to brush their lashes every now and then to make sure each eyelash is separated.

This whole process of attaching extensions will take 1-4 hours depending on the type of eyelash extension chosen. 

4. Drying time

After attaching all the extensions, clients will now proceed to the drying time. Use nano mister to help cure your lashes quicker and lessen drying time. 

How long will it take for lash glue to dry? It depends on the adhesive used. Especially if clients have allergies to some ingredients, a sensitive lash glue will be used and it typically takes longer to cure.

5. Remove tape and gel

Once the lash glue is dry, apply a sealer to extend the life of eyelash extensions. Then remove the sensitive tape and eye pads. At this point, let your client know it's safe to open their eyes to see their new set of eyelash extensions!

How long do they last

They last for 4 - 6 weeks depending on how well clients take care of their lash extensions. But they will need to go back for fill-ins at the 2-week mark.

How to care for eyelash extensions

There are a lot of things clients will need to do after their eyelash extensions application. For a more in-depth discussion, check out our previous post on How to Teach Proper Care for Lash Extensions. It talks about all the dos and don’ts you need to know, to prolong your eyelash extensions’ life.

source https://cartellash.ca/blogs/news/the-eyelash-extension-process-a-step-by-step-guide

How to Deal with Last Minute Eyelash Extension Cancellations

Emergencies and last-minute appointment cancellations happen to all of us. This is also true for clients who have lash appointments. That is why you need to know how to handle last-minute cancellations and what you can do when it does happen.

In the moment

Call your client. Politely talk to them and ask if they can reschedule their other appointment that is in conflict with their scheduled lash extension appointment. Obviously, they can’t reschedule if there is an emergency like accidents, family members getting sick, or any medical emergencies.

If it is just brunch with a friend, maybe your client can reschedule the brunch and move it to dinner. Remember, BE POLITE!

You can mention, after the 2 week mark, if the appointment is postponed, you will need to charge for a whole new set of eyelash extensions. Which can take hours compared to a touch-up and the differences in pricing. This might motivate your client to come to the scheduled appointment.

If your client can’t reschedule their other appointment, move on to the next step.

Ask your client to reschedule

If your client can’t reschedule their other appointment, maybe they want to reschedule. This way, you can still have an income. 

Let them know that by rescheduling they don’t have to pay for the whole charge indicated in the cancellation policy. 

The key here is, you need to be nice and polite while talking. I know it might be hard because of the sudden changes in your schedule, but it is important to make your clients feel you care and not just because of money.

Remind clients of cancellation policies

A cancellation policy is very important when you are running your own lash business. This will help you when you have cancellations. If you still don’t have this, I highly suggest making and implementing one. This is to protect yourself, your business, and your employees (if you have any). Remember, your time is precious. No need to spend it waiting if your client will arrive. Protect yourself and your investments.

This will be easy if you have an online booking system because they accept credit cards and online payments. Because there is a check box where the client needs to check before scheduling an appointment.

This box will require your clients to read and agree with the cancellation policy. If they can’t make it, you can easily charge your client for not showing up and you have the cancellation policy which your client agreed to as evidence.

Check your cancellation policy and remind your clients that they will be paying the percentage identified in your policy. Usually, lash businesses ask for 50% to 100% of the service price from their clients whenever there is a cancellation. You would be surprised how many clients became instant available when they hear this.

What to do in the future

Now that you know how to handle “in the moment” last-minute cancellations, the next step is to take precautionary measures. This way you are prepared and not lose your earnings. Here are steps you can do to help:

Have a client waitlist

Keep a list of clients who called in and wanted to have a schedule for that day. These are the clients you need to push back because there are no available slots for today. 

When talking to your clients about being waitlisted, you have to let them know there are no guarantees that you can accommodate them for that day. But once there are vacancies or cancellations, you will let them know at once. 

Take a booking deposit for new clients

All lash technicians experience, at least once, when clients don’t show up. This will still result in loss of profit and waste of your time.

It might be a good business strategy to start taking book deposits for your new clients. This way, they can get used to it and show up. For your old and trusted clients, you are already used to how they act and their habits. You know if they are going to show up to their appointments or not. 

The booking deposits will vary depending on your decision. For reference, you can do competitors’ research and find out how much they require. You should include this in your cancellation policy.

Send out an appointment reminder 48 hours before

Sending out appointment reminders 48 hours prior to the scheduled appointment can save you and your client from a lot of hassle. You can use the booking system you use for this (if they have the said features). If you are not using a booking system and do it manually, you have to send reminders manually as well. Send out emails and/or text messages to remind your clients.

When sending out reminders, do not forget to include the cancellation policy your clients agreed upon prior to scheduling their appointments. This way, they will be aware of the consequences of canceling and not showing up at the designated time. In addition, they won’t be able to use the excuse “I am not aware of the cancellation policy”.

There are people who do not read their emails and text messages, you might want to give them a call to remind them of their appointment.

Have clients fill out a form when they book

You won’t have to worry about this if you are using an online booking system. Because they will need to fill up the form provided, agree to the cancellation policy, and input their credit cards (if this is available in your plan), in order to book an appointment.

However, if you are doing this manually in your lash salon, asking your clients to fill out a form when they book an appointment will be very helpful. How? Because they will be able to provide contact information and you can also let them know about your cancellation policy. This is especially important for your new clients because you don’t know how to contact them yet. 

Post on your social media of available last minute bookings

Posting on your business’s social media accounts can help fill in those last minute canceled appointments. But if you want to fill them faster, you need to throw in discounts and deals to attract more clients. This is also a great way to encourage and entice new clients to try your services. 

This is another reason how active social media accounts can help you with your business.

No shows and last minute cancellations are very disappointing especially for lash techs where every hour is important. However, if you are prepared and know what to do, you can minimize the loss and their negative impact on you and your business. Being prepared and staying calm in these situations is very important. Follow these tips, and you might even turn these challenging situations into more profitable ones.

source https://cartellash.ca/blogs/news/how-to-deal-with-last-minute-eyelash-extension-cancellations

9 Tips Before Launching Your Lash Business at Home

Are you thinking about starting your own lash business but don’t have enough capital yet? You can start it at your home! 
Having a lash salon at home offers a lot of perks such as not needing to pay for rent on a building or high startup capital. It is also very convenient. But there are things you need to do first before launching your own lash business at home. Here are my 9 tips to help you get started:

1. Set up your social media

Posting images on your lash business’s social media accounts can greatly help boost your online presence and expand its reach. Most lash technicians use Instagram but some also use Facebook and Tik Tok.

Set up separate social media accounts for your business. Do not use your personal accounts. In this day and age, social marketing is necessary, convenient, and affordable. So it is a good idea to separate your personal life from your lash business.

Instagram is the most successful platform for most lash techs because it is very visual. You can post pictures and videos of the services and products you offer. But the most effective way is to provide social proof. There are types of social proof you can use in your business’s Instagram:

Expert: You can post experts endorsing or recommending the products and services you offer in your lash business.

Influencer: This is where an influencer endorses the products you sell or your services. It is a sure-fire way to help you increase and widen your reach.

User or Client: Your clients and customers can take photos in your lash salon and post them on their social media accounts. This is very useful and convenient because all you have to do is provide great service and ensure your client is happy with your services and products.

I advise you to allocate a space where your clients can take photos. Make sure your logo is on the wall, so when your client takes a photo, your business logo can also be seen.

2. Have a business name, logo, and business cards

Of course, before starting a business you will need a business name and logo. Start with a business name. Choose a business name that is easy to spell, pronounce, and remember. Make sure the business name you choose is consistent with your brand. And don’t choose a name close to your competitors’ names. Because this might confuse your clients.

After you settle with a business name, create a business logo. An effective logo should be:

• Unique
• Eye-catching
• Memorable
• Timeless
• Easy to identify
• Carries your brand
• Reflects your business
• Scalable
• Simple

You have to know your brand to create a powerful logo. All the fonts and colors used should reflect your brand and theme. You can also use these colors and fonts in your business cards and designing your lash room. It is best to choose the color palette and fonts from the start. This will make it easy for you in the long run.

Now that you have a business name, logo, color palette, and fonts, you can use them on your business cards. It is very important to have a stock of business cards because you operate at home. You won’t have huge nameplates at the entrance, unlike a lash salon. By giving your business cards to your clients, friends, and family, they will have a way to contact you anytime to schedule an appointment.

3. Design and decorate your lash room

The common problem when you start a lash business in your home is space. If you can’t allocate a big space, no problem! A small room will do. There are simple ways to help you decorate a small room and make it look spacious and welcoming.

Make use of natural light

If there is a window in your lash room, great! You can utilize it and make your room look bright and spacious. Use sheer blinds or curtains to add a more natural feel. Plus, you can save some money because you won’t have to install a lot of lights.

Add mirrors

Mirrors create the illusion of more space. When hanging the mirror, make sure that it is facing the window.

Keep everything organized

Clutter will make a room look smaller and cramped. It is best to keep everything organized. Use small cabinets or a lash trolley. This will make it easier for you to look for products, tools, and accessories you use for your eyelash extension application.

Look for the right lash bed

Finding the right lash bed is very important especially if you have a limited space to work on. A portable lash bed is a great option. It has a rectangular shape which you can place beside a wall.

Don’t go for recliner chairs because they are bulkier and should be placed at the center. Here are some things you should consider when looking for an eyelash extension bed:

• Ergonomic comfort
• Adjustable Height
• Optional Mobility
• Foldable and portable
• Warranty

Minimalism is the key

Decorate your lash room using the color palettes you chose. Make sure it is comfortable and welcoming. Add wall art, lash quotes, certificates, photos, and nice soft blankets and pillows. Make sure not to use too many prints because they will make your space look chaotic. It is best to be minimalist this time!

If you have a bigger space you can use as a lash room, you will have more freedom to add more personal touches. But whatever size your lash room is, make sure to allocate a wall or space where your clients can take photos. Make sure your business logo and name are visible in this area.

4. Set your hours and prices

Create a schedule and a lash menu. It is best to set the hours you will be working, this way you can still separate your personal life from your professional life. Stick to the working hours you set. It is best to make sure you stick with your schedule to create a routine. Working at home has its own advantages but it also comes with disadvantages. I highly recommend creating a routine and sticking with it.

When creating a menu and setting the prices for your services, I recommend doing competitors’ research. This way you can have an idea of how much your competitors charge. Remember, you are just starting and it is best not to charge too high or possible customers might get turned off.

Be creative in making your menu. Offer the services you usually get from regular lash salons like fills, removal, application, and even gift cards. You can add other services like brow shaping and tinting. Just ensure you can do them all and provide amazing results.

5. Determine your financial goals and monthly

Creating financial goals is very important for all businesses. It will help you monitor your savings and limit how much you spend. Plus, having a set financial goal will help you choose what marketing strategies you can use to grow your business.

Your financial goals can be your motivation to work efficiently, produce stunning lash extensions, and be more mindful of your purchases.

6. Figure out your budget and monthly expenses

Your budget will determine how many products, tools, and accessories you can purchase. Include your monthly expenses in your budget. 

Create a list of all your monthly expenses. This will include a list of all the products, tools, and lash accessories you need. Remove all things that are not a priority right now. For example, the lash accessories, products, or tools you may not need quite yet. Stick with the basics until you have more room in your budget. You can purchase these items when your lash business grows and you have more money to spend.

Then, based on your list, you can easily figure out your budget. This is very important when you are starting your business because your income is limited. Make sure to stick to your budget.

7. Practice your technique on friends and family

At the start of every business, your family and friends will be your first clients. That is totally okay. It is a great way for you to gain experience and improve your skills. Plus, they will surely post on their social media accounts to show their support. It’s free advertising! 

Relationships are very important in the lash business. Your family and friends will most likely support your business. Also, try to expand your social network. This can be tricky if you stay at home. But there are ways and options to help you out. You can join or attend groups depending on your interest. There are even groups supporting small businesses that can provide a ton of support.

8. Find a reliable booking system

The traditional way to book and schedule appointments is with a pen and paper. But these days, there are more modern and reliable booking systems you can use. Check your options, look at the reviews, and choose a booking system that is easy to use and trustworthy.

Having to schedule and reschedule appointments manually are prone to chaos and mistakes. It is best to have a reliable booking system to help you properly schedule all your appointments and avoid double booking.

9. Invest in quality products

There is a common misconception that high-quality lash products should be expensive. NOT TRUE! There are a lot of high-quality eyelash extension products, tools, and lash accessories that are affordable and long-lasting.

Do your research. Remember, not all expensive products are of good quality and not all affordable products are low quality. It is best to invest in high-quality products from the start. You will get accustomed to these products and make a great impression on your clients.

source https://cartellash.ca/blogs/news/9-tips-before-launching-your-lash-business-at-home